Bourneholistic

Reflexology & REIKI In Eastbourne, East Sussex

Terms and conditions on booking/payment

Booking confirmation

Clients are kindly asked to pay in full when booking to confirm an appointment. This will be valid for 12 weeks from the date of purchase.

Refunds, cancellations and no shows

Life does not always go to plan and something may come up which might mean you need to cancel or rearrange your appointment. Should you rearrange your appointment the payment will be retained for the new appointment.

Cancellations if you are unable to give 24 hours notice

As you are aware my business is wholly related to the use of my time, so to allow my business to flourish and as a consideration for clients on my waiting list, please give me 24 hours notice for cancellations of appointments.


For no shows for an appointment, no refund will be given. If you cancel with less than 24 hours notice before your appointment start time, please note that you will be charged the full cost of a session. Should there be a need to cancel the rescheduled appointment, this will be non refundable if you cancel a second time.


Please understand that it is your responsibility to remember your appointment time and date. Clients are asked to arrive on time for the appointment allowing yourself no more than a 10 minute grace period beforehand.


If you are late for your appointment please be mindful that I will be unable to delay your appointment even if you phone to indicate that you will be late. If you arrive late for your appointment your session will be shortened so that we finish at the original time expected. Refunds or partial refunds will not be given should you arrive late for your appointment.

Covid

My service continues to follow all guidelines set out by the the professional body Association of Reflexologists (AoR). This is to ensure that good practice is in place to help the client remain safe and well.

How to pay

Payments must be made at time of booking.

  • Online payment by card or Apple pay(securely processed by Stripe) at time of booking.
  • Card payment machine (securely processed by iZettle).
  • BACs transfer.
  • Cash.
  • No cheques accepted
Opening hours

Appointments for Reflexology are available throughout the day and evening:

  • Wednesdays 10.00 to 17.00.
  • Thursdays 10.00 to 20.00.
  • Fridays 10.00 to 20.00.
  • 1st Saturday of the month 10.00 to 14.00
Ready to book an appointment?

Please ensure you read the terms and conditions for booking. Please note that if you are a new client a pre consultation brief phone call will be arranged, please do call me on 07715631423 if you have any queries prior to booking.


Get in touch


Feel free to contact me if you have any questions about how Reflexology or Reiki works. This enables us to discuss the reasons you are thinking of booking a treatment and whether it could be helpful for you.

You can also call me on 07715631423 if you would prefer to leave a message or speak to me first.

All enquires are usually answered within 24 hours, and all contact is strictly confidential and uses secure phone and email services. Please view my Terms and Conditions and my Privacy Policy.

Appointments for Reflexology are available throughout the day and evening:

  • Saturday 09.30 to 18.30.



©Bourneholistic is powered by WebHealer

Privacy Policy